Page 80 - 35 Year CPRAM
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                                                                                                                                                        It would not an overstatement to say that C.P. Retailing and Marketing
                                                                                                                                                        started off from ground zero since there was no ready to eat food
                                                                                                                                                        factory in this style before.
                                                                                                                                                        Previously C.P. Retailing and Marketing would only produce processed
                                                                                                           2 Era                                        foods in mass quantity for examples of fried chicken and sausages.
                                                                                                               nd
                                                                                                                                                        When it came to ready to eat food product, the factory had to start
                                                                                                                                                        learning from the beginning. Before 1992, employees had to form
                                                                                                                                                        the steamed buns by hand and stood in a line inside a small room.
                                                                                                Development Era                                         Production equipment in that time even though was modern but was
                                                                                                                                                        generally basic kitchen equipment.
                                                                                                          (1993-1997)                                   From the first 5 years of trial and error, C.P. Retailing and Marketing

                                                                                                                                                        started expanding from small kitchen into a larger production line
                                                                                                                                                        or small industrial scale on the principle that food production must
                                                                                                                                                        have quality, cleanliness, nutrition, and delicious flavor. After the   The evolution in this period after the factory had shu mai and steam
                                                                                                                                                        Establishment Era, the following 5 years was the era for development   buns were hamburgers with different patties such as pork, shrimp
                                                                                  “This era involved the implementation                                 of C.P. Retailing and Marketing. The factory had brought in modern    and chicken that were sold in 7-Eleven.  Later, the factory developed
                                                                                  of modern technology and machinery                                    technology and machinery to improve production efficiency. The   new product which was ready meal to respond to the customers
                                                                                                                                                                                                                     that would like to purchase but not eat immediately.
                                                                                                                                                        steamed buns that were handmade had to be changed to use forming
                                                                     to improve the efficiency in production process.                                   machine from Japan that formed the products, placed on paper,   In term of bakery products, there were demand of homemade products
                                                                         The steamed buns that were handmade had                                        and steamed.                                                 with no stock and had to be sold day to day. However, it was not
                                                                                 to be changed to use forming machine                                   With expertise in food production and emphasis on product    possible to support the modern trade retailer nationwide only from
                                                                                                                                                        development based on customers’ need, C.P. Retailing and
                                                                                              that could form the products,                             Marketing had launched many products to respond to various    production facility in central Bangkok and distribute throughout the
                                                                                                                                                                                                                     country. In 1996, CPRAM had opened the first bakery factory branch
                                                                                         placed on paper, and steamed.”                                 needs of consumers.                                          in Phitsanulok to support expansion of 7-Eleven stores and other
                                                                                                                                                                                                                     leading retailers in Northern region.

                                                                                                                                                                                                                     Before this, C.P. Retailing and Marketing focused on production to
                                                                                                                                                                                                                     supply to 7-Eleven without considering the production for export.
                                                                                                                                                                                                                     However, after economic crisis of Thai Baht devaluation in 1997, Thai
                                                                                                                                                                                                                     food price decreased and hence the company received an attention
                                                                                                                                                                                                                     from oversea.  After that, European Union customers contacted to
                                                                                                                                                                                                                     buy products from C.P. Retailing and Marketing due to interest on
                                                                                                                                                                                                                     shu mai and steamed bun in a clean and beautiful package. The
                                                                                                                                                                                                                     company later developed export products to match with the flavor
                                                                                                                                                                                                                     profile and demand of the customers in the European area.

                                                                                                                                                                                                                     In the economic downturn, the company also discovered that the
                                                                                                                                                                                                                     domestic customers would like to buy the products that were cheap
                                                                                                                                                                                                                     and convenient. So “Le Pan” brand bakery product was launched
                                                                                                                                                                                                                     to support the quick market expansion and able to compete in the
                                                                                                                                                                                                                     market.  In addition, “Miss Mary” brand was also developed to supply
                                                                                                                                                                                                                     to the superstore market with the strength in festive products such
                                                                                                                                                                                                                     as pound cake and cookies.
                                                                                                                                                                                                                     In 1996, C.P. Retailing and Marketing had increased the registered
                                                                                                                                                                                                                     capital from originally 20 million Baht to 40 million Baht.
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